Your psychosocial risk team, in software.

She's named after Dr Alice Hamilton, the pioneer of occupational medicine — the physician who walked into early-1900s workplaces, proved that invisible hazards (lead dust, mercury, carbon monoxide) were harming workers, and made employers act. A century later, the most dangerous workplace hazards are invisible again (overload, bullying, trauma). Alice continues her work.

HeartBrain Works — a specialist team in psychosocial risk management, led by Dr Georgi Toma, honorary researcher at the University of Auckland and leading voice in the field. Alice is built on cutting edge evidence and validated methodologies; and every result she produces is reviewed by real psychosocial experts.

First and foremost, a defensible audit that meets your legal duty to identify risks, consult your people, maintain a risk register and review your controls. Second, access to expert guidance and a community of peers — all year round.

Anything in the design or management of work that could cause psychological harm — think unmanageable workload, low role clarity, poor support, bullying, or exposure to trauma. Regulators now expect these risks to be identified, assessed and controlled like any physical hazard.

ISO 45003 is the international standard for psychological health and safety at work — best-practice guidance for managing psychosocial risk, sitting alongside your legal WHS duties. Alice is aligned with it end to end, and we can take you from gap analysis to formal recognition.

Engagement surveys measure satisfaction — they don't assess hazard interaction, exposure severity or risk of harm, and they don't produce the evidence a regulator expects. Alice uses psychometrically validated instruments built for psychosocial risk, and turns the results into controls, a register and a defensible record.

No — and this catches many organisations out. EAPs and wellbeing programs support individuals after harm is already happening. Your legal duty is to identify and control the risks in the work itself. Alice addresses the obligation; your EAP remains a valuable support alongside it.

A consultancy gives you point-in-time advice often using untested surveys, an invoice, and a goodbye. Alice gives you the same expert depth — real specialists analyse your data and write your controls — inside a platform that brings quantitative data rigour, stays live all year, at a fraction of the fee.

The opposite. Alice does the work for you — from consultation to assessment and controls, then keeps the register current on its own. You're buying access to us, not a dashboard you have to find time to log into.

Alice is more than just another survey. The risk assessment is deployed every 12 to 18 months and takes 18 minutes to complete. Unlike most surveys your people fill in, this one legally counts: it forms part of your duty to consult. Alice's algorithm translates responses to insights, benchmarked scores and a roadmap for action - not just a survey results report.

Two people can experience the same work very differently. Our methodology brings objectivity to this: the algorithm reads across many data points to show where a team genuinely sits, with personal-life outliers standing apart.

Yes. Results are only ever reported at group level, with minimum-group thresholds so no individual can be identified. Your people can be honest.

Yes. We've run this for organisations spanning blue collar, white collar, office and shift workers.

Data is encrypted in transit and at rest, hosted in your region, with strict access controls — and reported only at group level, never individually. Our ISO 27001 certification is currently underway, formalising the security practices we already hold ourselves to.

Pricing depends on your headcount and how much qualitative depth you want. It's a fraction of what a comparable software plus consultancy engagement costs. Book a demo and we'll give you a number the same day.