Psychosocial Risk Audit

Identify, Measure, and Control Psychosocial Risks Before They Escalate

Psychosocial risks are no longer just a wellbeing issue — they’re a legal, operational, and reputational concern. Under Australian WHS laws and international standards like ISO 45003, employers are now required to identify, assess, and control psychosocial hazards in the workplace.

Heart Brain Works offers a gold-standard Psychosocial Risk Audit — a research-based, legally aligned solution to help you:

• Understand how over 30 workplace psychosocial hazards impact your people

• Accurately identify which hazards are actual risks - our algorithm will show you the top 5 risks you need to prioritise, both at organisational level and by demographic category

• Uncover root causes of risk factors through insights from focus groups and interviews

• Reliably identify the risk of psychological injury in your staff, as well as their burnout and stress levels

• Receive tailored, practical control recommendations

Whether you're responding to compliance requirements or taking proactive steps to improve workplace mental health, our approach is clear, comprehensive, and effective.

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What's included in the Psychosocial Risk Audit

Our audit combines deep psychological expertise with advanced data analytics to give you a complete, accurate picture of psychosocial risks in your workplace.

You’ll receive:

A breakdown of 30+ psychosocial hazards
Spanning workload, job autonomy, leadership, communication, job clarity, interpersonal behaviours (e.g. bullying, harassment), and more — benchmarked across business units and demographics.

Your organisation’s top 5 psychosocial risks
We go beyond surface-level data. Our proprietary algorithm analyses exposure, harm prevalence and hazard interaction to accurately pinpoint true risk areas, aligned with regulator expectations and ISO 45003.

Top 5 protective factors
Learn which strengths in your workplace are helping buffer against harm — such as autonomy, recognition, or manager support. These become key levers in your risk control strategy.

Heatmap of psychological injury risk
See exactly how many of your people fall into no, low, medium, or high risk of psychological injury — by team, location, or any other category (protecting anonymity).

Root cause analysis
Survey data only tells part of the story. We combine quantitative results with qualitative insights from focus groups, interviews, and insights from staff responses to uncover what's really driving the risk — whether it’s poor systems, low role clarity, or toxic behaviours.

Recommendations for risk controls
Actionable advice aligned with the Hierarchy of Controls. From system-level fixes to work design changes, you’ll get a clear roadmap that reflects your specific risks and resources.

Quick wins for immediate action
Low-cost or no-cost actions to show staff their voices are heard and progress is underway.

Priority controls for the next 12 months
Our team highlights the top 6 control actions to help you focus effort where it matters most.

Leadership debrief with a psychosocial risk expert
We’ll walk your leadership team through the results and answer any questions, helping you move from insight to action.

Ongoing expert support
You receive four complimentary one-on-one advisory sessions with our team — designed to troubleshoot emerging risks, guide implementation, and build internal capability over time.

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Why This Audit Matters

Psychosocial risks don’t just affect morale — they impact safety, performance, and your bottom line. Unaddressed hazards can lead to:

• Reduced productivity and decision-making capacity (NZIER, 2020)

• Increased safety incidents and human error (Tawfik et al., 2018)

• Burnout, absenteeism, and turnover (Van de Heijden et al., 2019)

• Reputation damage on platforms like Glassdoor

• Rising compensation claims and legal liability (Safe Work Australia, 2022)

The financial and human cost of inaction is too high. Our audit gives you the evidence, tools, and expert support to act — before these risks escalate.

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What Sets Us Apart

Heart Brain Works is more than a SAAS provider or an old-fashioned consultancy firm.

We’re your strategic partner in psychosocial risk management — trusted by HR, WHS, and executive teams across sectors. We help you leverage technology and enact culture change.

We’re the only provider that offers:

• A validated, proprietary algorithm to assess risks, not only hazards, and the likelihood of psychological injury in your staff

• Root cause analysis based on rigorous qualitative research

• Clear breakdowns by team, site, or demographic group

• Recommendations mapped to the Hierarchy of Controls adapted to Psychosocial Risk

• A blend of research, regulation, and real-world application

• Ongoing human support — not just a report

• A pathway to ISO45003 certification 

• Special services for SMEs

All led by experts in psychosocial risk, including organisational psychologists and former SafeWork inspectors.

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Compliance Aligned, Strategically Designed

Our audit is aligned with:

• WHS Regulations across all Australian states and territories

• ISO 45003

• Victorian Psychological Health Amendment

• Safe Work Australia’s model Code of Practice

Engagement surveys fall short — they don't assess hazard interaction, exposure severity, or risk of harm. Our audit fills that gap.